Yes, one of our team members can absolutely help you through the process. Call 1-800-549-1731 ext. 2

No. You can purchase without setting up a PayPal account simply by selecting the “guest” option during checkout.

Yes, tests are available to pick up onsite. Please coordinate with our staff for pickup at 1-800-549-1731 ext. 2. Our office is at 130 S High St, Sebastopol, CA 95472 across from the Wells Fargo parking lot.

Please be sure to double check your address, otherwise your kit will be returned to the sender.

If you ordered tests through our website then there is no need. If you obtained tests from a third party or have a promotional kit, be sure to include your name, email address, and phone number along with samples submitted so we can send you your results